In-Home IT Support · All Melbourne

Computer Help Melbourne

We come to your home and fix your computer, Wi-Fi, printer, email or any technology problem — in plain English, on your own equipment, before we leave.

💰 $89/hr · No call-out fee 📍 All Melbourne suburbs ✅ Same-day often available 🤝 NDIS Cleared
📞 0435 955 429 📅 Book online
📞 0435 955 429 ✉️ hello@fixable.au 🕐 Mon–Fri 7am–7pm · Sat 7am–5pm

Fixable provides friendly, patient in-home IT support across all Melbourne suburbs. Our technicians come directly to your home — no need to pack anything up or drive anywhere. We fix the problem in your home on your own equipment, and test everything before leaving. Whether you use Windows or Mac, whether you’re a senior who wants plain-English help or a busy professional who needs Wi-Fi and devices working reliably, we’ve got you covered.

What we help with across Melbourne

📶
Wi-Fi & Internet
Dropouts, slow speeds, dead zones, mesh setup, NBN troubleshooting
💻
New Computer Setup
Setup, data transfer from old computer, email, printer, walkthrough
🛡️
Virus & Malware Removal
Scam popups, slow infected computers, hacked email, security setup
🖨️
Printer & Scanner Help
Printer offline errors, wireless setup, scanner, all brands
📧
Email Setup & Problems
Gmail, Outlook, BigPond setup, inbox full, hacked account recovery
📺
Smart TV & Streaming
Netflix, Stan, Apple TV setup, Smart TV Wi-Fi issues
📱
Phone & Tablet Help
iPhone, iPad, Android setup, data transfer, connectivity
👴
Seniors & NDIS
Patient in-home lessons, scam protection, Zoom setup, NDIS cleared
🎓
Computer Lessons
One-on-one in-home lessons at your own pace, all skill levels

Why Melbourne households choose Fixable

🏠
We come to you
No packing up. We fix it in your home on your own equipment.
💬
Plain English
We explain what’s wrong and what we’re doing. No jargon.
💰
$89/hr · No call-out fee
Fixed rate. We quote before starting. No surprises.
NDIS cleared
NDIS Worker Screening cleared. Plan & self-managed welcome.

$89
per hour
All Melbourne suburbs
$0
call-out fee
You pay for results
60′
most jobs done
In one visit

We quote before starting. See full pricing page.

Common computer problems we fix across Melbourne

🐢
Computer running slow
All causes + fixes including SSD upgrade
🧊
Computer freezing randomly
Freeze-type diagnosis — RAM, HDD, heat, software
📡
Internet dropping out
Pattern-based NBN diagnosis + ISP escalation guide
🌡️
Laptop overheating
Thermal throttling, dust clean, fan replacement
🖨️
Printer offline error
Print Spooler fix, duplicate entries, USB & Wi-Fi
🛡️
Virus or scam popup
Real virus vs scam — what to do immediately
🔓
Hacked email account
Gmail, Outlook, BigPond recovery + domino effect
Computer won’t turn on
4 symptom types — diagnosis, data safety, fixes

Computer help for seniors in Melbourne

Many of our most valued clients are Melbourne seniors who want patient, unhurried help with technology at home. We take the time to explain everything clearly, write down instructions that make sense for their specific device, and ensure they feel comfortable and confident — not rushed. Family members are always welcome to be present and can book on behalf of a parent.

👴 Seniors & NDIS IT Support
Full range of senior-friendly IT services across Melbourne
🎓 Computer Lessons for Seniors
One-on-one in-home lessons at your own pace
💻 New Computer Setup for Seniors
Accessibility settings, data transfer, walkthrough
🔒 Email Scam Protection
The 6 scams targeting Melbourne seniors + how to spot them

Melbourne suburbs we service

We provide in-home computer help across all Melbourne suburbs. View all service areas →

Inner East & South

Hawthorn Camberwell Kew Balwyn Toorak Kooyong Malvern Malvern East Armadale Glen Iris Hawthorn East Surrey Hills Canterbury Mont Albert South Yarra Windsor Albert Park Middle Park Brighton St Kilda

Whitehorse Area

Box Hill Blackburn Nunawading Forest Hill Mitcham Vermont Vermont South

Manningham Area

Doncaster Doncaster East Donvale Templestowe Templestowe Lower

Maroondah Area

Ringwood Ringwood East Ringwood North Heathmont Croydon Croydon North Croydon South Warranwood

Monash / Knox / South-East

Glen Waverley Mount Waverley Burwood Burwood East Wheelers Hill Wantirna Wantirna South Scoresby Mulgrave Knoxfield Rowville Chadstone Oakleigh Oakleigh East Clayton Ashwood
View all service areas →

Helpful computer support guides

Computer Running Slow
All causes + Windows 10 EOL
Laptop Overheating
Thermal throttling, dust clean, fan replacement
Loud Fan Noise
Noise-type diagnosis + thermal paste
Battery Draining Fast
Health check, settings + replace vs new laptop
Internet Dropping Out
Pattern-based diagnosis + ISP escalation
Virus or Scam Popup
Real virus vs scam — act now guide
Wireless Printer Setup
All brands — Wi-Fi connection guide
NBN Setup at Home
Connection types, what the ISP sets up
Transferring Files to New Computer
What transfers, what doesn’t, 4 methods

Frequently asked questions

Do you come to all Melbourne suburbs?

Yes — we service all of Melbourne’s eastern, inner-eastern, south-eastern and inner-south suburbs, and are expanding coverage regularly. See our full service areas page or call 0435 955 429 to confirm availability in your suburb.

How quickly can you come?

Same-day visits are often available, particularly on weekdays. We operate Monday–Friday 7am–7pm and Saturday 7am–5pm. Call 0435 955 429 to check current availability.

Do I need to bring my computer anywhere?

No — we come to your home and work on your equipment in your own environment. This means we can see exactly how everything is set up, diagnose properly, and test that everything works before leaving. Nothing needs to be unplugged or taken anywhere.

Can you transfer files from my old computer to a new one?

Yes — file transfer is one of our most common jobs. We safely move photos, documents, emails, bookmarks, and settings from your old computer to the new one. See our file transfer guide for what’s involved, including what transfers and what needs to be reinstalled.

Are you NDIS registered?

We hold NDIS Worker Screening clearance and support plan-managed and self-managed NDIS participants across Melbourne. See our seniors and NDIS page for details on how we work with NDIS participants and what services are available.

Need computer help in Melbourne?

Call or book online — we come to you. $89/hr, no call-out fee. Mon–Fri 7am–7pm, Sat 7am–5pm. Same-day often available.

📞 Call 0435 955 429 📅 Book a home visit

About Fixable: Friendly, patient on-site IT support for homes and small businesses across all Melbourne suburbs. NDIS Worker Screening cleared. Call 0435 955 429 · hello@fixable.au · fixable.au